Product Delivery
Product Delivery The products will be shipped by DHL, FedEx, or OCS.
Please note that you cannot specify the delivery company.
*Please note that delivery may be divided depending on the product, such as pre-order items. About shipping date
We will ship your order within 1 to 3 business days after receiving your order. (Excluding Saturdays, Sundays, and holidays.)
The delivery date may vary depending on the order status. Please contact the shipping company directly as indicated in the shipping information sent by our customer after your purchase.
Please contact the shipping company directly for the shipping information that will be sent to you by our customer service after your order is placed.
If your order is less than $300, you will be charged for shipping.
We do not offer gift wrapping.
If you are not at home at the time of delivery, please contact us.
If you are not at home at the time of delivery, the delivery company will notify you with a notice of absence. Please pick up the merchandise within the pickup period.
＜In the following cases, the merchandise will be automatically returned to us. >
If you fail to pick up your order within the storage period
If the customer's address is unknown, the returned merchandise will be handled at our discretion. Please understand this beforehand.
If you do not receive the merchandise within the storage period, the returned merchandise will be disposed of at our discretion.
If you are unable to pick up your order due to unavoidable circumstances such as an unknown address, your order will be cancelled. If you wish to place another order, please contact Customer Service.
Please note that we may not be able to reship your order for certain reasons.
We cannot accept reshipment after the cancellation has been processed. If you wish to purchase the product, please place another order.
If you are not at home for an extended period of time, if you do not receive your order, or if you continue to receive reshipments as a result of your absence, we may restrict your use of our service.
Please note that you cannot specify the delivery company.
*Please note that delivery may be divided depending on the product, such as pre-order items. About shipping date
We will ship your order within 1 to 3 business days after receiving your order. (Excluding Saturdays, Sundays, and holidays.)
The delivery date may vary depending on the order status. Please contact the shipping company directly as indicated in the shipping information sent by our customer after your purchase.
Please contact the shipping company directly for the shipping information that will be sent to you by our customer service after your order is placed.
If your order is less than $300, you will be charged for shipping.
We do not offer gift wrapping.
If you are not at home at the time of delivery, please contact us.
If you are not at home at the time of delivery, the delivery company will notify you with a notice of absence. Please pick up the merchandise within the pickup period.
＜In the following cases, the merchandise will be automatically returned to us. >
If you fail to pick up your order within the storage period
If the customer's address is unknown, the returned merchandise will be handled at our discretion. Please understand this beforehand.
If you do not receive the merchandise within the storage period, the returned merchandise will be disposed of at our discretion.
If you are unable to pick up your order due to unavoidable circumstances such as an unknown address, your order will be cancelled. If you wish to place another order, please contact Customer Service.
Please note that we may not be able to reship your order for certain reasons.
We cannot accept reshipment after the cancellation has been processed. If you wish to purchase the product, please place another order.
If you are not at home for an extended period of time, if you do not receive your order, or if you continue to receive reshipments as a result of your absence, we may restrict your use of our service.