Act on Specified Commercial Transactions

Act on Specified Commercial Transactions

Seller

GIATH LLC

Operations Manager

Ken Sugawara

Address

2F-C, Shibuya Dogenzaka Tokyu Building
1-10-8 Dogenzaka, Shibuya-ku, Tokyo, Japan

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Additional Fees

For details regarding additional fees such as shipping costs, duties, and taxes, please refer to the OVERSEAS SHIPPING SERVICE page.

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Product Prices

All product prices are displayed on each product page. Prices may vary depending on the destination country or region.

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Payment Methods

Accepted Credit Cards
VISA, MasterCard, American Express, JCB

Other Payment Options
Available payment methods may vary by country or region. Please check the payment options displayed at checkout.

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Order Confirmation & Contract Formation

A sales contract is considered concluded when an order confirmation email is sent to the customer by the Company.

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Shipping & Delivery

Orders are typically shipped within 1–3 business days after order confirmation, excluding Sundays, Japanese national holidays, and consecutive holiday periods.
Delivery times may vary depending on the destination, shipping method, and order volume.

Please note that shipping carriers cannot be specified by the customer.

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Returns & Exchanges

Please refer to the Returns & Exchanges page for details regarding eligibility, conditions, and procedures for returns and exchanges.

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Cancellations

Orders cannot be canceled once shipment has been completed.
Please note that pre-order items are not eligible for cancellation or refund.

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Customer Service Hours

10:00 – 18:00 (Japan Standard Time)
Closed on weekends, public holidays, and New Year’s holidays

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Contact Email

info_swagger@giath.co

Please note that customer support is not available by phone.
For inquiries, please contact us via the email address above or through the Contact Us page.

We aim to respond within one business day, excluding weekends, public holidays, and Japanese national holidays.

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Liability Disclaimer

The Company shall not be liable for any damages arising from delays or failures in delivery caused by force majeure, including but not limited to natural disasters, customs delays, transportation disruptions, or other circumstances beyond our reasonable control.

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Language

This page is provided for reference in English. In the event of any discrepancy between the English version and the Japanese version, the Japanese version shall prevail.